Anne’s Art & Design Space is committed to providing quality services to you. This policy outlines our ongoing obligations to you in respect to how we manage your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (hereafter referred to as the Privacy Act). The APPs govern how we collect, use, disclose, store, secure and dispose of your personal information.
We take your privacy seriously and take measures to provide all visitors and users of our website with a safe and secure environment.
We understand that you value your privacy and want your personal information kept secure. This policy provides detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.
We are committed to maintaining the trust and confidence of all visitors to our website.
Personal information is information or an opinion that identifies an individual.
Sensitive information is defined in the Privacy Act to include information or opinions about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
The only sensitive information we use is when using third-party analytics to help us understand our clients better and improve our services, e.g., age, country, etc.
Anne’s Art & Design Space needs, collects and uses your personal information to:
for a mailing list.
We may collect personal information about individuals who are not clients of our business, but whose personal information is given to us on a referral basis or otherwise.
When you use our website, we may collect personal information about you. The nature of the information and services you access through our website will determine what information we collect and use.
We will record your email address if you send us an email.
The kind of information collected includes, but is not limited to:
You may also choose to provide me with additional personal information (for example, to customize a template) if you contact me directly.
Your personal information may be disclosed in a limited number of circumstances, including the following:
We will not sell, rent, or share your personal information or our email lists with third parties without your explicit consent.
We may set and access cookies on your computer. Cookies are small pieces of data stored by your web browser on your computer when you visit most websites. Cookies provide our system with the basic information required to provide the services you are requesting. Cookies can be cleared at any time from your internet browser settings.
Our website shop is powered by WooCommerce, which also sets cookies to keep track of your shopping experience, including assigning a client identifier, tracking products viewed and flagging when the contents of your shopping cart changes. You can learn more about these cookies at https://docs.woocommerce.com/document/woocommerce-cookies/
Website users can submit comments on blog posts or certain pages on our website. When comments are submitted, you can use aliases or information that hides your identity.
When a comment is submitted, we store the details (name, email, website) that you provide. These details are stored so we can display your comment to you and anyone viewing the comment sections on the site. We do not verify information entered, nor do we require verification.
There may be some circumstances where your IP address, geographic location, and other browser-related details may be shared with third-party companies for analytical purposes.
When someone visits our website, we use two third-party services, Google Analytics and Pinterest, to collect standard internet log information and details of visitor behaviour patterns. This allows us to track metrics such as the number of visitors to different parts of the site and interactions with the site. This information is processed in a way that does not identify anyone.
We do not make, nor allow Google or Pinterest to make, any attempt to identify visitors to our website.
To provide the best user experience on our website, we use other third-party services to ensure your visits are in a safe and protected environment.
Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances, we may be provided with information by third parties. This information comes from public forums, and any personal information must be approved and supplied by you.
In most situations, you may access the personal information we hold about you. We will handle requests for access to your personal information in accordance with the provisions and guidelines set out by the Australian Privacy Principles.
We will deal with all requests for access to personal information as quickly as possible; however, requests for large volumes of information, or information that is not currently in use, may require more time before we can respond.
We will not charge any fee for your application for access request but may charge a fee if we incur a cost to retrieve your information or provide a copy of your personal information.
You may request access to the personal information we hold about you to either view, amend or delete the information, subject to certain exceptions. One exception would be a request to delete information before the statutory minimum for records to be held for a period of 7 years. If you wish to access your personal information, please contact us in writing.
To protect your personal information, we may require identification from you before releasing the requested information.
In some cases, we may refuse to give you access to the personal information we hold about you. This includes, but is not limited to, circumstances where giving you access would:
It is important to us that your personal information is up to date. We will take reasonable steps to ensure that your personal information is accurate, complete, and current.
If you find that any information we hold is not up to date, incomplete or inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Your personal information is stored in a manner that reasonably protects it from misuse, loss and unauthorized access, modification, or disclosure.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.
However, most personal information must be stored in client files which will be kept for a statutory minimum period of 7 years.
Anne Tucker of Anne’s Art & Design Space is the data controller of your personal information.
If you have any queries or would like more information about the way we manage your personal information or are concerned that we may have breached your privacy, please contact us by email using the form below.
If you require further information about the Privacy Act 1988 and the Australian Privacy Principles, this can be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.