Privacy Policy


This Privacy Policy covers the businesses registered as Anne’s Art Space, Anne’s Design Space and the combined business, Anne’s Art & Design Space. It also applies to products and services purchased from our website

Anne’s Art & Design Space is committed to providing quality services to you. This policy outlines our ongoing obligations to you in respect to how we manage your personal information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (hereafter referred to as the Privacy Act). The APPs govern how we collect, use, disclose, store, secure and dispose of your personal information.

We Respect Your Privacy

We take your privacy seriously and take measures to provide all visitors and users of our website with a safe and secure environment.

We understand that you value your privacy and want your personal information kept secure. This policy provides detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

We are committed to maintaining the trust and confidence of all visitors to our website.

What is Personal and Sensitive Information?

Personal information is information or an opinion that identifies an individual.

Sensitive information is defined in the Privacy Act to include information or opinions about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

The only sensitive information we use is when using third-party analytics to help us understand our clients better and improve our services, e.g., age, country, etc.

Why We Need, Collect and Use Your Personal Information.

Anne’s Art & Design Space needs, collects and uses your personal information to:

  • Conduct our business.
  • Provide our products and services.
  • Collect and process your payment.
  • Improve our products and services.
  • Settle disputes.
  • Provide client support.
  • Provide information to our clients.
  • Provide content when you opt-in, including signing up

for a mailing list.

  • Send marketing offers you have opted-in to receive; and
  • Where required or authorized by law.

We may collect personal information about individuals who are not clients of our business, but whose personal information is given to us on a referral basis or otherwise.

When you use our website, we may collect personal information about you. The nature of the information and services you access through our website will determine what information we collect and use.

We will record your email address if you send us an email.

The kind of information collected includes, but is not limited to:

  • Your name
  • Postal address
  • Email address
  • Contact details
  • Payment information
  • Details of the product or service you order
  • Any other information needed to provide the product or service you order.

You may also choose to provide me with additional personal information (for example, to customize a template) if you contact me directly.

Why We May Disclose Your Personal Information

Your personal information may be disclosed in a limited number of circumstances, including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorized by law.

We will not sell, rent, or share your personal information or our email lists with third parties without your explicit consent.


We may set and access cookies on your computer. Cookies are small pieces of data stored by your web browser on your computer when you visit most websites. Cookies provide our system with the basic information required to provide the services you are requesting. Cookies can be cleared at any time from your internet browser settings.

Our website shop is powered by WooCommerce, which also sets cookies to keep track of your shopping experience, including assigning a client identifier, tracking products viewed and flagging when the contents of your shopping cart changes. You can learn more about these cookies at

Website Comments

Website users can submit comments on blog posts or certain pages on our website. When comments are submitted, you can use aliases or information that hides your identity.

When a comment is submitted, we store the details (name, email, website) that you provide. These details are stored so we can display your comment to you and anyone viewing the comment sections on the site. We do not verify information entered, nor do we require verification.

Third Parties

There may be some circumstances where your IP address, geographic location, and other browser-related details may be shared with third-party companies for analytical purposes.

When someone visits our website, we use two third-party services, Google Analytics and Pinterest, to collect standard internet log information and details of visitor behaviour patterns. This allows us to track metrics such as the number of visitors to different parts of the site and interactions with the site. This information is processed in a way that does not identify anyone.

We do not make, nor allow Google or Pinterest to make, any attempt to identify visitors to our website.

We may also use third-party businesses to provide products and services, e.g., Etsy, PayPal, and others. This policy does not apply to the practices of these third-party businesses. We do not guarantee that website links to authorized third parties will follow our privacy policy, and you will need to agree to their privacy policies.

To provide the best user experience on our website, we use other third-party services to ensure your visits are in a safe and protected environment.

Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances, we may be provided with information by third parties. This information comes from public forums, and any personal information must be approved and supplied by you.

Access to Your Personal Information

In most situations, you may access the personal information we hold about you. We will handle requests for access to your personal information in accordance with the provisions and guidelines set out by the Australian Privacy Principles.

We will deal with all requests for access to personal information as quickly as possible; however, requests for large volumes of information, or information that is not currently in use, may require more time before we can respond.

We will not charge any fee for your application for access request but may charge a fee if we incur a cost to retrieve your information or provide a copy of your personal information.

You may request access to the personal information we hold about you to either view, amend or delete the information, subject to certain exceptions. One exception would be a request to delete information before the statutory minimum for records to be held for a period of 7 years. If you wish to access your personal information, please contact us in writing.

To protect your personal information, we may require identification from you before releasing the requested information.

In some cases, we may refuse to give you access to the personal information we hold about you. This includes, but is not limited to, circumstances where giving you access would:

  • be unlawful
  • have an unreasonable impact on other people’s privacy
  • prejudice an investigation of unlawful activity or
  • contribute to unlawful activity.

Maintaining the Quality of Your Personal Information

It is important to us that your personal information is up to date. We will take reasonable steps to ensure that your personal information is accurate, complete, and current.

If you find that any information we hold is not up to date, incomplete or inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Data Retention and Security of Personal Information

Your personal information is stored in a manner that reasonably protects it from misuse, loss and unauthorized access, modification, or disclosure.

When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.

However, most personal information must be stored in client files which will be kept for a statutory minimum period of 7 years.

Changes to Our Privacy Policy

From time to time, it may be necessary for us to revise/change our privacy policy. However, any changes will be in accordance with the Privacy Act 1988 and the Australian Privacy Principles.

You can access the most updated version of this privacy policy on our website

By continuing to access or use our services, you agree to be bound by the terms of our Privacy Policy.

Contacting Us about Your Personal Information

Anne Tucker of Anne’s Art & Design Space is the data controller of your personal information.

If you have any queries or would like more information about the way we manage your personal information or are concerned that we may have breached your privacy, please contact us by email using the form below.

If you require further information about the Privacy Act 1988 and the Australian Privacy Principles, this can be obtained from the website of The Office of the Australian Information Commissioner at